Terms of service

Last updated: 07/03/2026

Overview

These Terms of Service govern your use of this website and your requests for services from Airik Creations LLC. By accessing this website or submitting a quote request, you agree to these terms and our posted policies, including our Privacy Policy and Refund Policy.

Services and quote requests

Airik Creations LLC provides custom engraving and related services. A quote request does not guarantee acceptance of a job, timeline, or final price. We may decline requests at our discretion.

Approvals and order details

You are responsible for reviewing and approving project details before production begins, including spelling, names, dates, artwork, dimensions, materials, and other specifications. Once approved and in production, changes may not be possible or may result in additional charges and timeline adjustments.

Pricing and payment

Prices are provided in quotes and may change until a quote is accepted. Payment terms, including any deposit requirements, will be shared during the quote and approval process.

Turnaround and delivery estimates

Estimated turnaround times are not guaranteed and may change due to workload, material availability, shipping delays, or other factors outside our control.

Cancellations and refunds

Requests to cancel an order must be submitted promptly. If production has not started, we may approve cancellation based on project status. Custom engraved, personalized, and made-to-order items are generally non-refundable once production has started, except where required by law or when an item arrives damaged, defective, or materially different from approved details. Please review our Refund Policy for additional terms.

Customer-provided content

If you provide text, artwork, logos, or reference files, you represent that you have the rights or permission to use that content. You grant Airik Creations LLC a limited license to use provided content solely to complete your requested services.

Website content and acceptable use

All website content, including text, images, and branding, is owned by or licensed to Airik Creations LLC unless otherwise stated. You may not copy, republish, or exploit content without permission. You may not use this site for unlawful, abusive, fraudulent, or security-circumvention activity.

Third-party links

This site may include links to third-party websites. We are not responsible for third-party content, policies, or practices.

Disclaimer of warranties

This website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee uninterrupted site access or error-free operation.

Limitation of liability

To the fullest extent permitted by law, Airik Creations LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Indemnification

You agree to indemnify and hold harmless Airik Creations LLC from claims, losses, and expenses arising out of your breach of these terms, your misuse of the site, or your submitted content.

Severability

If any provision of these terms is determined to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Governing law

These terms are governed by applicable laws of the United States and the Commonwealth of Puerto Rico, without regard to conflict of law rules.

Changes to these terms

We may update these terms at any time by posting revised language on this page. Continued use of the site or services after updates are posted constitutes acceptance of the revised terms.

Contact information

Questions about these Terms of Service should be sent to support@airikcreations.com.